Terms of Service
Effective Date: August 17, 2026
Welcome to Limousine in San Antonio. These Terms of Service govern your use of our website and transportation services. By using our website, requesting a quote, making a reservation, or using our services, you agree to these Terms.
Please review these Terms before booking transportation.
1. Our Services
Limousine in San Antonio provides chauffeured transportation services in San Antonio, Texas, including airport transfers, sightseeing transportation, and other private transportation services that may be available upon request.
Services, vehicles, routes, and availability are subject to scheduling and confirmation.
2. Reservations
A quote request or contact form submission does not automatically create or confirm a reservation.
Reservations are considered confirmed only after the required trip details have been accepted and any applicable payment, deposit, or other booking requirements have been completed.
Customers are responsible for providing accurate information, including:
- Passenger name and contact information
- Pickup location
- Destination
- Date and requested pickup time
- Passenger count
- Luggage requirements
- Flight information, when applicable
- Requested vehicle or service
- Any relevant itinerary or special requirements
Incorrect or incomplete information may affect our ability to provide the requested service.
3. Pricing and Quotes
Prices may vary depending on factors such as vehicle selection, travel distance, service duration, pickup and destination locations, scheduling requirements, waiting time, additional stops, and other trip-specific requirements.
Unless otherwise stated, a quote applies only to the transportation details provided when the quote was issued.
Changes to the itinerary may result in additional charges.
4. Payments
Payment requirements will be communicated during the reservation process.
Depending on the service, a deposit or full payment may be required to confirm a reservation.
Customers agree to pay all authorized charges associated with their transportation service, including applicable additional charges resulting from requested itinerary changes or additional service.
5. Cancellations and Changes
Cancellation and modification policies may vary depending on the vehicle, service, reservation date, and trip requirements.
Customers should contact us as soon as possible if they need to cancel or modify a reservation.
Certain deposits, reservation payments, or fees may be non-refundable depending on the terms provided at the time of booking.
Any applicable cancellation conditions should be confirmed before completing your reservation.
6. Airport Transfers
Customers booking airport transportation are responsible for providing accurate flight information.
Travel conditions, airport operations, security procedures, flight changes, weather, road conditions, and other circumstances outside our reasonable control may affect pickup or arrival times.
Passengers should allow sufficient travel time when scheduling transportation to San Antonio International Airport (SAT).
7. Waiting Time
Waiting-time charges may apply when a chauffeur is required to wait beyond any included or agreed waiting period.
Additional waiting time, extra stops, itinerary changes, or extended service may result in additional charges.
Applicable charges should be confirmed as part of your reservation.
8. Passenger and Luggage Capacity
Customers must provide an accurate passenger count and reasonable information regarding luggage when requesting transportation.
Vehicle passenger and luggage capacities vary.
We reserve the right to recommend or require a different vehicle when the requested vehicle cannot safely or reasonably accommodate the number of passengers or amount of luggage.
9. Vehicle Availability
Specific vehicle models are subject to availability.
While we make reasonable efforts to provide the vehicle requested, circumstances such as maintenance issues, operational requirements, or unexpected events may require a comparable or suitable alternative when available.
Vehicle images displayed on our website may be representative. Features, configuration, appearance, model year, and amenities may vary.
10. Passenger Conduct
Passengers are expected to behave responsibly and respectfully while using our transportation services.
Passengers may not engage in conduct that:
- Threatens the safety of the chauffeur or other passengers
- Damages or excessively soils the vehicle
- Interferes with the safe operation of the vehicle
- Violates applicable laws
- Creates an unreasonable risk to people or property
Service may be refused or terminated when passenger conduct creates a safety concern or involves unlawful activity.
Customers may be responsible for reasonable costs associated with damage or excessive cleaning caused by members of their party.
11. Alcohol, Smoking, and Illegal Substances
Smoking or vaping may be prohibited inside our vehicles.
Possession or use of illegal substances is prohibited.
Alcohol consumption, where permitted, must comply with applicable laws and any company or vehicle-specific policies. Customers should confirm applicable requirements when booking.
12. Children and Minors
Customers traveling with children are responsible for complying with applicable child passenger safety and restraint laws.
Any required child seat arrangements should be discussed before the scheduled service.
Minors may be subject to additional booking or supervision requirements.
13. Sightseeing Transportation
Sightseeing routes and itineraries may be affected by traffic, road closures, special events, attraction availability, weather, parking restrictions, or other circumstances outside our control.
Admission tickets, attraction fees, food, beverages, parking, and other third-party expenses are not included unless specifically stated in the reservation.
14. Delays and Circumstances Beyond Our Control
We make reasonable efforts to provide punctual and dependable transportation. However, delays may occur because of circumstances outside our reasonable control, including:
- Traffic congestion
- Road closures
- Accidents
- Severe weather
- Airport delays
- Flight changes
- Government restrictions
- Mechanical issues
- Special events
- Emergencies
- Other unforeseen circumstances
We are not responsible for losses resulting from circumstances beyond our reasonable control to the extent permitted by applicable law.
15. Personal Belongings
Passengers are responsible for their personal belongings.
Before leaving the vehicle, customers should check for phones, wallets, luggage, documents, and other personal items.
If you believe you left an item in a vehicle, contact us as soon as possible. We will make reasonable efforts to help locate it but cannot guarantee recovery.
16. Website Use
The content on our website is provided for general information about our transportation services.
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent requests, or use the website for unlawful purposes.
17. Intellectual Property
Website content, including original text, graphics, branding, layout, and other materials owned by Limousine in San Antonio, may not be copied, reproduced, distributed, or commercially used without authorization, except where permitted by law.
Third-party names, trademarks, photographs, and other materials remain the property of their respective owners.
18. Third-Party Services and Links
Our website or transportation services may involve third-party platforms, payment processors, reservation systems, attractions, or external websites.
We are not responsible for the availability, policies, content, security, or performance of independent third-party services.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Limousine in San Antonio will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or transportation services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
20. Privacy
Information submitted through our website or during the reservation process is handled according to our Privacy Policy and applicable privacy requirements.
Customers should review the Privacy Policy for additional information about how personal information may be collected and used.
21. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our services, policies, business practices, or applicable legal requirements.
Updated Terms may be posted on our website with a revised effective date.
22. Governing Law
These Terms are governed by applicable laws of the State of Texas and the United States, without limiting any rights that cannot legally be waived.
23. Contact Us
If you have questions about these Terms of Service, a reservation, or our transportation services, please contact:
Limousine in San Antonio
Phone: +1 (830) 283-7806
Email: info@limousineinsanantonio.com
Service Area: San Antonio, Texas
By using our website, requesting a quote, or booking transportation with Limousine in San Antonio, you acknowledge that you have read and agree to these Terms of Service.
These Terms are provided as a basic website template and are not legal advice. Consider having them reviewed by a qualified Texas attorney to ensure they accurately reflect your booking, cancellation, payment, and operational policies.